Productivity Tools
Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), Remote Teams Collaboration (Slack, Asana, Teams).
Summary
Skills
Data Management & Analysis
Quantitative and Qualitative analysis, Data Analysis and Visualization (Excel, Sheets, SQL, Python), Research and Report Preparation, Dataset Validation.
Organizational Skills
Strong organizational and time-management abilities, Task Tracking, Deadline Management, Project Progress Monitoring.
Administrative/Operational Support
Email & Correspondence Handling, Calendar Management and Scheduling, SOPs and Digital File Management, Meeting Coordination, Vendor/Stakeholder relations.
Communication & Interpersonal Skills
Excellent written and verbal communication, Effective Communication and Empathy, Cross-functional Collaboration, Stakeholder Management, Content Writing.
Work
Freelance
|Virtual Assistant - Admin, Research And Data Support
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Summary
End-to-end administrative and operational support to diverse clients, managing data, research, and documentation to drive data-driven decision-making and project success.
Highlights
Managed comprehensive data collection, cleaning, and validation processes, ensuring 100% data accuracy and confidentiality for diverse research projects.
Leveraged Excel, Google Sheets, and SQL to analyze complex datasets, generating actionable insights that informed data-driven business decisions for clients.
Executed quantitative and qualitative research for business projects, producing comprehensive summaries, reports, and visualizations to guide strategic planning.
Implemented standardized digital filing systems and managed virtual calendars/communications, significantly improving workflow efficiency and information accessibility for multiple stakeholders.
CWAY Nigeria Drinking Water.
|Administrative Assistant
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Summary
Comprehensive administrative support to senior management, optimizing office operations and boosting departmental productivity through efficient coordination and staff training.
Highlights
Orchestrated high-level meetings for senior management, coordinating schedules, agendas, and minutes to ensure 98% on-time attendance.
Managed procurement of essential supplies, successfully negotiating contracts that reduced annual costs by 15%.
Trained and supervised lower-level administrative staff, boosting departmental productivity by 30% within one quarter.
Coordinated complex travel and corporate event logistics, ensuring accurate reimbursements and maintaining cost efficiency.
Britney Stiches & Craft
|Remote Customer Assistance Personnel
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Summary
Remote customer assistance, resolving inquiries and improving customer satisfaction to increase retention and revenue.
Highlights
Resolved customer inquiries on first contact, increasing retention by 20% through efficient problem-solving strategies.
Developed a comprehensive solutions database, significantly reducing issue resolution time and streamlining new team member training.
Reduced customer escalations by 25% through active listening and empathetic communication, significantly enhancing overall customer trust.
Garnered positive customer reviews and internal accolades for service quality, directly contributing to increased revenue through strategic product/service recommendations.
SleekFM
|Content Assistant
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Summary
Engagement with a diverse audience and coordinated broadcasting activities, enhancing listener satisfaction and brand credibility.
Highlights
Delivered excellent audience engagement by actively addressing concerns and feedback, significantly enhancing listener satisfaction.
Coordinated guest interviews and broadcasting schedules, ensuring 100% compliance with regulatory standards.
Planned and executed targeted marketing promotions, increasing audience engagement by 27%.
Conducted insightful interviews with industry experts, fostering strong community engagement and enhancing brand credibility.
IKA GRAMMAR SCHOOL (NYSC)
|Educators' Assistant
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Summary
Management and coordination of various educational activities, improving communication and productivity.
Highlights
Managed and organized comprehensive student and staff records, reducing retrieval time by 35% through efficient system implementation.
Scheduled and coordinated key meetings, training sessions, and events, significantly improving communication across departments.
Assisted with onboarding processes for new staff, contributing to a 20% increase in team productivity.
Coordinated school events and engagement initiatives, fostering positive relationships within the educational community.
Oranz Consulting
|HR Administrative Assistant
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Summary
Comprehensive clerical and administrative support to HR executives, improving managerial efficiency and supporting recruitment and compliance initiatives.
Highlights
Managed employee records for 100+ staff using an e-filing system, reducing retrieval time by 35% and enhancing departmental efficiency.
Supported recruitment and onboarding initiatives, contributing to a 20% improvement in employee satisfaction scores.
Coordinated HR compliance programs, workshops, and wellness initiatives, ensuring adherence to regulatory standards.
Initiated and championed a targeted diversity hiring initiative, increasing minority hires and representation by 20%.
Volunteer
Education Programs Assistant
|The Uniters Hub Foundation
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Developed and implemented interactive learning strategies, enhancing student engagement and communication skills through mentorship.
Highlights
Developed and implemented interactive learning strategies, significantly enhancing student engagement and communication skills among participants.
Provided mentorship and counseling to students, fostering improved participation and academic performance.
Education
University Of Calabar
Calabar, Cross River State, Nigeria
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Bachelor's Degree (B.Sc)
Economics
Courses
Research and economic data interpretation for insights and predictions
Statistics, economic models, micro and macro-economic policies
Local and international foreign exchange strategies
Accounting and business management
Analytical and problem-solving skills, communication strategies